WHAT WE DO

Welcome To

Elevate, a dedicated hospitality consultancy committed to helping businesses grow, operate efficiently, and deliver exceptional guest experiences. With decades of industry expertise, we provide hands-on support and strategic guidance tailored to your unique needs.

At Elevate, we know that great hospitality goes beyond good food and service – it’s about creating seamless operations, strong financial performance, and a motivated team. We specialise in business expansion, operational efficiency, financial planning, team development, and franchise support, ensuring that every aspect of your business is set up for success. 

Our services cover everything from site selection and property development to cost control, recruitment, training, and guest experience optimisation. Whether you need guidance on launching a new restaurant, improving margins, or expanding into new markets, we bring a wealth of experience and practical solutions to the table. 

We are passionate about the industry and dedicated to helping businesses thrive. Get in touch today to see how we can support your hospitality journey.

Our mission is to help hospitality businesses – whether independent venues or multi-site operations – streamline processes, increase profitability, and create memorable guest experiences. From launching new concepts to optimising existing operations, we work alongside you to develop solutions that drive long-term success.

Our Mission

OPERATIONAL EXCELLENCE

Strategic Business Growth & Expansion

We support businesses in scaling successfully, whether through new site development, franchising, or international expansion. From site selection and lease negotiations to overseeing build management and operational setup, we ensure a seamless journey from concept to launch. Our experience in UK and global franchising enables us to guide businesses through market entry, ensuring brand consistency and operational excellence in new territories.

Operational Efficiency & Financial Management

A well-run business is a profitable one. We specialise in financial planning, budgeting, and cost control, ensuring that businesses achieve strong margins and sustainable growth. Through detailed P&L analysis, sales mix evaluation, and menu engineering, we help optimise pricing and improve profitability. Our expertise in stock control, supplier negotiations, and labour management further drives efficiency, reducing waste and maximising return on investment.

People & Culture Development

Success in hospitality depends on a well-trained, motivated team. We provide expert HR support, from recruitment and onboarding to leadership training and employee engagement. By implementing clear values, reward structures, and ongoing training programs, we help businesses create a strong company culture that attracts and retains top talent.

Guest Experience & Revenue Growth

Delivering exceptional guest experiences is at the heart of hospitality success. We implement strategies to enhance customer satisfaction, increase repeat visits, and drive higher turnover. By optimising service standards, introducing up-selling techniques, and leveraging digital tools such as CRM and online booking platforms, we help businesses boost sales and customer loyalty.

Compliance, Health & Safety, and Standard Procedures

We ensure businesses meet the highest industry standards in health, safety, and compliance. From risk assessments and regulatory adherence to the creation of Standard Operating Procedures (SOPs), we help businesses establish clear processes that improve consistency, efficiency, and operational excellence.

Supplier & Contractor Network

With an extensive network of trusted suppliers, contractors, and industry specialists, we connect businesses with the best partners for success. Whether it’s sourcing high-quality food and beverage products, managing property maintenance, or securing expert advisors, we ensure businesses have access to the right resources at the best value.

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